Compatibility is a property of the exact handset and its carrier state—not simply the product family printed on the box. Use this four-part check before checkout.
Four checks, in the right order
- 01
Identify the exact model number
Open About in Settings and note the model identifier, country or region of sale, and operating-system version. Compare that exact variant with the manufacturer’s current support guidance.
- 02
Look for eSIM hardware
On many phones, dial *#06# and look for an EID in the device identifiers. An EID is a strong clue that eSIM hardware is present, but it does not prove that the device is unlocked or that this exact package is supported.
- 03
Check the Add eSIM setting
Look in the cellular or SIM settings for an option such as Add eSIM, Add mobile plan or Set up an eSIM. Menu names vary by manufacturer and software version.
- 04
Confirm the phone is unlocked
A device can contain eSIM hardware and still be restricted to its original carrier. Ask the carrier that sold or manages the phone to confirm unlock status before purchasing.
Apple lists model and country/region exceptions in its eSIM guidance. Google and Samsung also note that setup and availability depend on device, provider and market. That is why a generic supported-model list is a useful filter, not a guarantee for every regional variant.[1][2][4][5]
For iPhone: verify the carrier-lock field
Open Settings → General → About and check Carrier Lock. Apple describes ‘No SIM Restrictions’ as the unlocked state for using another carrier while travelling. If the phone shows a restriction or the wording is unclear, the carrier that sold the phone is the authority on unlocking it.[2]
What a compatibility directory can and cannot tell you
A directory can narrow the search by manufacturer and model family. It cannot inspect your device’s EID, sales region, carrier restrictions, firmware or eligibility. Treat any positive lookup as a prompt to verify the handset itself, and do not treat a missing directory result as proof that eSIM is impossible.
- Use our device checker as the first pass.
- Read the platform-specific iPhone setup guide or Android setup guide.
- If you are unsure about a model variant, ask the manufacturer or carrier before buying. You can also contact our support team with the model number—but do not send an IMEI or EID unless support specifically needs it.
Sources and further reading
Claims marked with a citation link to the source used for that point. Manufacturer instructions and supplier rules can change; confirm the current instructions for your device and package.
- [1]Apple SupportSet up eSIM on iPhone
- [2]
- [3]Apple SupportUse Dual SIM on iPhone
- [4]Google Pixel HelpSet up a new eSIM
- [5]Samsung SupportHow to use an eSIM with your Galaxy phone
