Terms of service

Last updated: 10 September 2026

1. The service

Get Morocco eSIM sells prepaid digital mobile-data plans for use in Morocco. Plans are data-only unless a plan page explicitly says otherwise. You need a compatible, carrier-unlocked device to install and use an eSIM.

2. Before you order

You are responsible for checking the exact device model, regional variant, carrier-lock status, data allowance, validity period, activation timing, and network information before payment. Compatibility and coverage cannot be guaranteed for every device or location.

3. Prices and payment

The checkout page shows the full one-time plan price in the displayed currency. Payment is processed through PayPal Checkout. Eligible buyers may also be offered a debit or credit card option by PayPal. We do not receive or store full card details.

4. Digital delivery

After verified payment, the private order page shows provisioning progress and, when available, installation details. Supplier allocation can take time. Keep the private order link, QR code, and activation details confidential.

5. Installation and activation

Follow the activation timing shown for the specific plan. Validity may begin on installation, first supported-network connection, or purchase. Do not delete an installed eSIM unless support instructs you to do so; some profiles cannot be installed again.

6. Networks and service quality

Network availability, generation, speed, latency, and reliability depend on the plan, device, location, terrain, congestion, and local network conditions. Temporary interruptions and areas without service can occur.

7. Acceptable use

You must use the service lawfully and must not interfere with networks, attempt unauthorized access, resell activation credentials, or use the service for abusive or fraudulent activity. Suppliers and networks may apply fair-use and traffic-management policies.

8. Refunds

Refund eligibility depends on order, provisioning, installation, activation, and usage status, supplier rules, and applicable law. See the refund policy and contact support promptly if an order is incorrect.

9. Support

For help, email [email protected] with your order number and phone model. Never send a complete QR code, activation code, card number, password, or private order link.

10. Changes

Plan availability and supplier details can change. The plan snapshot saved with a completed order records the product and price purchased. We may update these terms when the service changes; the date above identifies the current version.